About Us

At Tom’s Carpet & Flooring, we believe flooring is about more than just products — it’s about trust, craftsmanship, and taking care of people the right way. What started as a family flooring business has grown into one of Chattanooga’s fastest-growing flooring companies through a relentless focus on customer experience, quality installation, and doing what we say we’re going to do.

Our mission is simple:
We care more. We do what we say, and we do it right.

Our vision is to build a flooring company known not only for beautiful floors, but for creating an experience customers genuinely remember — through professionalism, communication, hospitality, and a team that truly cares.

Tom’s Carpet & Flooring offers a nearly limitless product selection because we can special-order almost any flooring product and ship nationwide. Our close proximity to major manufacturers like Engineered Floors, Shaw Industries, and Mohawk Industries allows us to get high-quality products quickly and often install faster than most competitors. We also create custom area rugs in-house with our own binding and serging machines, allowing customers to design rugs in nearly any size or shape.

From the showroom to the warehouse to the installation team, every person at Tom’s Carpet & Flooring plays a role in creating a smooth, professional experience for our customers. We are constantly improving our systems, communication, and service because we believe our customers deserve more than just a floor — they deserve a company they can trust.